Medical services provider Penda Health has opened a referral office in Nairobi increasing its footprint to 21 centres. The referral centre located in Nairobi’s Central Business District will provide specialist services such as pediatric, gynaecology, dental consultations, among others.

“This new referral centre is part of the firm’s goal of expanding access to quality primary health care to Kenyans,” Marion Kago, Penda Health General Manager Kenya said in a statement. She added that the new centre will serve as a hub for advanced clinical support to patients as they will not have to seek services in other referral health facilities.

“The new centre has high quality clinical and diagnostic services and a supportive team ready to walk the journey with our clients to achieve and maintain good health,” said Dr Sarah Kiptiness, Penda’s Head of Quality Improvement. Kiptiness reiterated that the 10-year old health facility’s goal is to offer a one-stop shop where patients, both insured and uninsured, can get quality specialist clinical and diagnostic care.

Outreach calls

Kago stated that the facility is currently receiving over 1,500 calls monthly, making over 2,000 plus proactive outreach calls to their patients and coordinating home drug delivery, while

supporting electronic medical records. Telemedicine is a method of using technology to deliver health care to patients remotely. It links doctors and patients reducing health care delivery costs and improves efficiency. [Bernard Sigei]